Be * Know * Do (E-Book) von Frances Hesselbein

Foreword xi
Richard E. Cavanagh

Introduction xiii

1. What a Leader Must Be, Know, and Do 1

2. The Character of Leaders 23

3. People Are at the Core 45

4. Leading from the Front 69

5. It Takes a Team 85

6. Managing Complexity, Leading Change 107

7. Building and Leading Learning Organizations 131

Conclusion 153

Notes 161

Index 167

Now, for the first time, you can have access to the Army's successful leadership philosophy and the principles that are outlined inBe Know Do the official Army Leadership Manual.Be Know Do makes this critical information available to civilian leaders in all sectors--business, government, and nonprofit--and gives them the guidelines they need to create an organization where leadership thrives.

General Erik Shinseki (Ret.) is the former Chief of Staff of the United States Army. He is widely hailed as the person who led the transformation of the United States Army from a heavy and immobile organization to an effective combat force.

Richard E. Cavanagh is president and CEO of the Conference Board. He joined the Conference Board after serving as executive dean of the John F. Kennedy School of Government at Harvard University. Formerly he worked with McKinsey& Company, Inc.