Drive Business Performance (E-Book) von Bruno Aziza

Foreword xi

Preface xiii

Acknowledgements xxxiii

Chapter 1: The Six Stages of Performance Management 1

Chapter 2: Managing Performance 27

Chapter 3: Monitor 47

Chapter 4: Analyze 119

Chapter 5: Plan 185

Chapter 6: Pull It All Together: Whats Your Organizations Stage? 251

Index 279

BRUNO AZIZAhas led marketing, sales, and operations teams at various technology firms, including Apple Inc., Business Objects, and Decathlon. Bruno has worked and lived in France, the U.K., Germany and the U.S., and holds a masters degree in business and economics from three European institutions. He currently works on Microsofts Global Business Intelligence strategy.

JOEY FITTShas consulted over twenty-five of the Fortune 500, guest-lectured at Harvard Executive Education programs, raised over $16 million in venture capital, and served on the Board of Advisors for InterVivos and the Computer Technology Industry Association (CompTIA). He currently works on Microsofts Global Business Intelligence Partner strategy.